Bright Management Associates have substantial experience in the development of:

• Integrated waste management solutions
• Performance plans
• Operational change management
• Project management
• Contract planning
• Service evaluation
• Implementation of waste collection and recycling services.

There are a number of ways in which waste and recyclable materials can be collected and processed. The complexity of the situation is a matter of equating the right system to achieve best materials collection performance.

The permutations and the necessary inter relationship between options, such as collection type, sorting method and frequency of collection, combine to make a relatively easy operation very complicated. Bright Management Associates can develop tailored operating plans for the introduction of successful waste management and recycling services assisting Authorities meet the Government waste targets and achieve Best Value Services.

Bright Management Associates have award winning expertise and experience in delivering Total Waste and Recycling Solutions, including:

• Re-engineering of services
• Modelling and re-profiling waste collection and recycling operations
• Delivering cost effective recycling initiatives
• Implementing improvements in all aspects of waste management and environmental options
• Undertaking performance evaluations of existing services and systems to enhance performance.

The process of Municipal Service Contract Tendering over recent years has stepped up a level and now requires even greater understanding of the service requirements and therefore must reflect improved levels of service delivery from the prospective contractor.

Our team have secured waste management, recycling and cleansing contracts on behalf of private sector clients with a total value in excess of £1 Billion and have also assisted our clients in the introduction of award winning recycling and green waste schemes.

With this background of successful waste and municipal experience, Bright Management Associates can offer practical solutions, tailored to suit the specific needs of your business with solutions that work in the real world.

In order to provide the complete  Business Development and Contract Tendering solution, Bright Management Associates will provide the following activities:

• Conduct on site surveys of the contract area
• Review contract documents and raise contract specific questions to the client regarding service specification, onerous clauses and TUPE details etc.
• Maintain regular client progress meetings
• Produce a detailed contract summary identifying the contract main issues and areas of concern
• Carry out staff and vehicle resource evaluations and identify the numbers of employees, vehicles and plant required for each element of the service in order to successfully meet the requirements of the contract.
• Negotiate with prospective suppliers in relation to vehicles, plant and equipment
• Develop a contract costing model from which the bills of quantities and contract prices can be established
• Complete the contract pricing and bills of quantity schedules
• Present the final figures to the managing board for financial approval
• Write and complete contract tender submission documents
• Hand deliver completed and packaged documents to the tender address.
• Provide post tender advice and answers to client response questions
• Produce presentation packs and PowerPoint presentation of proposed services to the Council’s tender evaluation committee.

By maintaining a continued presence in a successfully tendered service, this allows a high degree of continuity and gives greater confidence to the Client, who is able to discuss contract matters with us as the tendering consultants, with first hand knowledge of the contract requirements.

It is important to establish a contract specification which is dedicated to the services intended for tender, rather than using a generic specification which is unrepresentative of the subject or district’s requirements.

A good contract sets out in clear and precise terms, the scope of the work to which it applies. Therefore a vague specification should be avoided, as this would lead to misinterpretation of service requirements, which is unlikely to result in good quality services at optimal cost.

It should clearly define the roles, responsibilities, liabilities and expectations governed by the contract and also the procedures to be followed if a dispute arises. Further more, the contract should identify performance measures and expected targets to which, as part of their method statements, the tenderer should identify how these would be achieved.

The specification should define the levels of service so as to encourage innovation and secure quality and performance, and therefore should not just be expressed by inputs, but also through outputs and outcomes. In the provision of our services, Bright Management Associates would propose to work closely with you and your Clients, to establish dedicated contract specifications, representative of the level and quality of services expected from the successful tenderers.

Before recommendations regarding preferred tenderer are made, we would undertake an evaluation of each tender which may result in our request from the tenderer for tender clarification.

The purpose of evaluation is to select the bid that will deliver value for money, which is the optimum combination of whole life cost and quality to meet the specified requirements.

As representatives of the Authority, we would assist with the evaluation process and represent the Council on the evaluation and presentations panel. We will ensure that this is undertaken fairly, objectively and well documented to provide a clear and logical audit trail.

Bright Management Associates are well versed and experienced in support provision to Government and Local Authority departments and the management of the total contracting process.

With today’s continual drive for internal efficiency and business improvement, companies and government organisations need to ensure that service provision and competitive advantage are maintained. The pressures on cost saving means that organisations cannot have an under-utilised manager/professional just waiting to respond to an unexpected circumstance or specialised project. In addition sudden loss of key department or strategic personnel could bring increased pressures on the department or cause significant loss to the organisations business practice and performance. Often due to unforeseen circumstances, a service may be left without a suitable manager to run the operations, either on behalf of the Client or as the Contractor.

Bright Management Associates have experience in the provision of Key Personnel to support both the public and private sectors and can provide experienced Project and Interim Management at depot, contract and senior level in order to maintain service continuity and ensure that there are no reductions in service levels. This can also be provided as additional support to the present management structure when introducing new schemes and initiatives, to assist with their introduction and the mobilisation of new and reorganised services.

Establishing key performance indicators is important to provide recognised generic benchmarks against which services can be effectively monitored and measured. Bright Management Associates are able to offer research solutions to provide an invaluable framework that will help to:

• Achieve consistency across services through monitoring and measurement
• Enable more accurate assessment and comparison of similar and neighbouring services
• Build a picture of national, regional and local trends
• Provide support in the development of new initiatives and waste management schemes

During periods of fiscal uncertainty it has become a priority for Government and Commercial Organisations to ensure services are achieving best value through the setting of Key Performance Indicators and undertaking Benchmarking processes. Bright Management Associates are equipped to offer high end services to manage all of these requirements and assist the client in meeting their obligations in relation to Best Value Benchmarking and Service Reviews including:

• Benchmarking – Comparing performance indicators and detailed investigation of better providers, including analysis of different processes and procedures in order to establish potential improvement in methods and operations.
• Fundamental service reviews and identification of improvement areas
• Establishing key performance indicators by which services can be monitored, and success evaluated against similar best value services
• Secure improved performance from current and future markets through review and evaluation of service provision
• Analyse the structure of the supply markets
• Review and evaluation of current contract operations and advise on re-engineering of services
• Feasibility studies and management reviews
• The provision of Interim management in response to additional contract management support